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Terms & conditions

Closing date for registrations — Friday 4 December 2020.


Your registration fee includes:

Full access to all conference sessions on Monday, 7 and Tuesday, 8 December 2020 (one day pass options available). 


Online registration

Credit Card payments: we accept Visa and MasterCard. 

Please note that payments for  Early Bird registration must be received by the nominated cut-off date (16 October 2020). 

Digital Pass:

Your registration is valid for the use of one user and provides access to live content inclusive of all keynotes, plenary panels and concurrent sessions for the day(s) for which you are registered. The pass also provides access to this content and any speaker presentations, on demand, for one week from the event date. Access must not be shared with multiple users or redistributed in any way. Please note: Sharing of speaker presentations is subject to approval from the guest speaker. Governance Institute of Australia reserves the right to deny access to anyone who is found violating above terms.

Confirmation of your registration

A confirmation will be sent to the email address you provide as part of your online registration, once payment is received and authorised. If you have not received confirmation, please call to ensure your registration was successful: 1800 251 849

Cancellations and refunds

Should you be unable to attend this event, a substitute delegate is welcome, subject to the conference manager being notified by Friday, 21 November 2020. An additional charge may be applicable (e.g. where a non-member substitutes for a member).

A refund will be made for cancellations made in writing (letter, or email) more than 10 business days prior to the event; however, a cancellation fee of $150 (including GST) will be charged.

Regrettably, no refunds can be made after that time. Circumstances may arise where this event may be cancelled or postponed, and in those instances a full refund or transfer will be offered. 


Governance Institute of Australia reserves the right to change the listed dates and delivery platform at any time if necessary. Any change of dates and delivery platform will be communicated via email/sms.

Governance Institute of Australia also reserves the right to change the program and the listed speaker(s) at any time if necessary. Please visit the conference website for the latest event information.

Governance Institute of Australia will make every effort to ensure that the quality of the audio and video streaming. However, the event is delivered over the Internet, and accordingly, is subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. Attendees should ensure that they are in an area of stable internet connection with suitable bandwidth as this can affect user experience.

If during any part of the event proceedings you choose to be part of a live session where your audio and video functions are turned on, then we may be recording such sessions and the recordings of video or audio may be used. By participating in such a session at this event, you consent to be photographed, video or sound recorded and consent to such sounds, video and images (which may include your identifiable images, sounds and video) being used by Governance Institute of Australia in future promotional materials or for the session to be shared in on demand video. If you do not consent to your identifiable images, video or audio which may have been taken at this event being used, then please contact Governance Institute of Australia so that necessary arrangement can be made.

Data handling

When registering to attend the Governance Institute of Australia National Conference you will be entering your details into a software system provided to Governance Institute of Australia by iVvy ( All data entered in this website is securely transmitted to and stored by iVvy. Details of their security practices can be viewed at

At the conclusion of your registration an email confirming your registration will be forwarded to the email address you provided during the registration process. If paying by credit card, a separate payment confirmation will be sent from eWay (payment gateway provider) outlining details of the payment made.

No credit card details entered during the conference registration process are held by either Governance Institute of Australia or iVvy. 

Insurance and liability

In the event of any losses or added expense being incurred in relation to the conference, there shall be no liability attached to Governance Institute of Australia Ltd.

If you do not wish for your name and organisation to appear on the delegate list, this must be indicated during your registration process.

Epileptic and photosensitive seizure warning

This event will include visual entertainment and video presentations including the possible use of strobe and flash lighting.

A very small percentage of people have a condition that may cause them to experience epileptic seizures or have momentary loss of consciousness when exposed to certain visual images, including flashing lights or patterns that may appear in visual entertainment, video presentations or patterns that appear in our daily environment. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause these “photosensitive epileptic seizures” while watching visual entertainment or video presentations.

These seizures may have a variety of symptoms, including lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness. Seizures may also cause loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects. 

Immediately stop viewing and consult a doctor if you experience any of these symptoms.

If you have a history of seizures or epilepsy, consult a doctor before registering in this event.